Shop, Shipping and Pick-Up Policy


Our policy stands that we want every Pup, Pony and their person to love their product as much as we do. Should you or your customers be unsatisfied or have any concerns, please reach out to us right away at OR 905 320 9896, and we will work immediately to resolve it. 

We ship out items within 1-5 business days of order typically through USPS and Canada Post. 

For Curbside Pick-Up, please call or email to set up an approximate pick up time once your order is marked as ready for pick-up.

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